Emporio Cancun - Buy All Inclusive Option, Cancun Hotels

Name: Emporio Cancun - Buy All Inclusive Option
Address: Boulevard Kukulcan Retorno Gucumatz Km 17 L49 Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico

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Fast facts

Check in from	15:00
Check out by	12:00
Breakfast	Breakfast available.
Pets	Pets are not allowed.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Spa

Exclusive facilities

Private beach

Accessibility

Lift

Disabled facilities

Business facilities

Meeting facilities

Food and drink

Bar

Banqueting service

Restaurant

For the family

Playground

Baby-sitting

Children's facilities

Children's pool

Healthcare

First aid room

Hotel and outdoor facilities

Ticket office

Non-smoking

Smoking areas

Garden

Laundry

In the rooms

Air conditioning

Fireplace

Leisure and entertainment

Bicycle hire

UV sunbeds

Spa

Beach umbrellas

Massage

Billiards

Karaoke

Games room

Media and technology

Entertainment rooms

Services

Tours

Safe deposit box

Luggage storage

Cash machine

Room service

Multilingual staff

Iron

ATM

Currency exchange

Concierge

Front desk 24 hour

Sport and fitness

Pool

Tennis court

Golf course

Water sports

Fitness centre

Outdoor pool

Indoor pool

Table tennis

Transport and parking

Car hire

Parking

Valet parking

WiFi and internet

Internet access

Wi-Fi

WiFi in common areas

More about Emporio Cancun - Buy All Inclusive Option

Emporio Cancun - Buy All Inclusive Option

Featuring free WiFi throughout and accommodation with terraces and views of the Caribbean Sea, Emporio Cancun is set on the beach in Cancún’s Hotel Zone. It has a picturesque setting between the Caribbean Sea and Nichupté Lagoon.

Ratings and reviews

Cleanliness

4.2

Location

4.2

Service

3.6

Facilities

3.8

Traveller reviews

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Mentioned by travellers

Comment: 23 Feb 2025

Stayed in: Feb 2025

Had an amazing stay, beautiful view from our balcony, clean rooms, buffet food was ok but the restaurant Fasano was great. Only complaint is that beach chairs always ran out.

Comment: 26 Feb 2025

Stayed in: Feb 2025

Extremely poor customer service, staff are unfriendly and do not care whatsoever about the experience they provide. Checkin and checkout was very poor with little information.
Hot tub was very dirty full of dead bugs.
Rooms old and not maintained well.
Nowhere near enough chairs or umbrellas for guests. Many guests like myself had to sit on my ONE towel I got for the day for pool use.
Seemed like a motel on the NJ shore where broke college kids go to. I would never recommend or go back there. Was cracky.

Comment: 1 Feb 2025

Stayed in: Jan 2025

Our family had a wonderful time here. There is a warm pool which makes people relaxed. I hope the water temperature gets a little more warmer.^^

Comment: 29 Jan 2025

Stayed in: Jan 2025

This is our fourth visit to Emporio. It isn't a very strong hotel on client service, basic training. But this hotel has always tries to improve the infranstructure. The prices compared to other hotels with american brands/franchises are not insane. The food and CUA is fine, but not great. The other restaurants are way better quality, specially Baciolli. Service at the beach is good during a few hours a day, but generally speaking is quite variable from year to year. I did not rent a car, but it is quite a plus to have free parking. The hotel needs additional elevators.

Comment: 28 Jan 2025

Stayed in: Jan 2025

I wish they had hotter hot tubs. Too cold and the pools were freezing. Also breakfast selections were very limited. No bacon or home fries. Also need microwaves around the site. Food was cold.

Very good location

4.2

Boulevard Kukulcan Retorno Gucumatz Km 17 L49 Zona Hotelera, Cancun Hotel Zone, Cancun, 77500, Mexico|0.15 km from Maya Cancun Museum

10 things to dowithin 1.03 km

0.16 km

1.34 km

2.66 km

Transportationwithin 12.71 km

12.71 km

Airportwithin 10.46 km

10.46 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast price

CHF 22 (≈USD 24.3)/person

Breakfast menu

Buffet.

Important information from the hotel

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Emporio Cancun - Buy All Inclusive Option in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. It is reported that from January 1 to January 31, 2023, $68.00 MXN or 4.00 USD (payment in dollars) will be charged for the right of sanitation All reservations for December 31 include access to the New Year's Eve dinner

Accepted payment methods

The hotel accepts the following payment methods: